DMCA Copyright Policy
Effective 2026-05-20
Preview Coffee Co. respects the intellectual property rights of others and expects users of the Service and merchants operating storefronts on the platform to do the same. We respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (17 U.S.C. § 512). This policy describes how to submit a takedown notice, how to submit a counter-notification, and our policy for repeat infringers.
Designated Copyright Agent
Notices of alleged copyright infringement should be sent to our Designated Copyright Agent, registered with the United States Copyright Office (Designation #: DMCA-1073077):
- Agent: Kyle Lancaster
- Service Provider: Preview Coffee Co.
- Mailing address: 6538 W 64th Pl, Chicago, IL 60638, USA
- Phone: +1 (312) 774-8194
- Email: dmca@alphazerostudios.com
Email is the preferred method of contact for fastest processing. Notices submitted through other channels (e.g. abuse@alphazerostudios.com, the /report-abuse form) will be routed to the Designated Agent but may take longer to act on.
Filing a Takedown Notice
To be effective under the DMCA, a notice of alleged infringement must be a written communication that includes substantially the following (17 U.S.C. § 512(c)(3)(A)):
- A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (typically the full storefront URL and a description of the specific product, image, or page).
- Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
- A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices that do not substantially comply with all six requirements may not result in removal. Misrepresentations in a takedown notice may subject the sender to liability under 17 U.S.C. § 512(f).
What Happens After We Receive a Valid Notice
Upon receipt of a properly formatted notice, we will act expeditiously to remove or disable access to the allegedly infringing material and will take reasonable steps to notify the affected merchant or user that the material has been removed. If you are a merchant and your material has been removed in response to a takedown notice, you may submit a counter-notification (see below).
Counter-Notification
If you believe material was removed or access disabled by mistake or misidentification, you may submit a counter-notification under 17 U.S.C. § 512(g)(3). A counter-notification must include substantially the following:
- Your physical or electronic signature.
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
- A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which the address is located, or if your address is outside the United States, for any judicial district in which the service provider may be found, and that you will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person.
Upon receipt of a valid counter-notification, we will forward it to the original complaining party and inform them that we may replace the removed material or cease disabling access to it in 10–14 business days unless we first receive notice that the original complaining party has filed an action seeking a court order to restrain the activity. Misrepresentations in a counter-notification may also subject the sender to liability under 17 U.S.C. § 512(f).
Repeat Infringer Policy
It is our policy to terminate, in appropriate circumstances, the accounts of users and merchants who are determined to be repeat infringers. We may also limit access to the Service or terminate accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. Termination decisions are recorded in our internal trust and safety log and may be referenced if a previously terminated operator attempts to re-onboard.
Trademark and Other Intellectual Property Complaints
The DMCA covers copyright infringement only. For trademark infringement, counterfeit goods, or other intellectual property complaints, please use the /report-abuse form or email abuse@alphazerostudios.com. Such complaints follow our general acceptable-use enforcement process described in the Acceptable Use Policy.
Changes to this Policy
We may update this policy from time to time. The effective date at the top of this page reflects the current version. Material changes to the Designated Agent contact information will also be updated with the U.S. Copyright Office at dmca.copyright.gov/osp/.